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MAKE THE CERTIFIED MOVE!

Changing hosting companies can be a serious pain in the _ _ _, but we here to help you make the transition as smooth as possible. This process can be a very easy process if done in the proper steps. We will help you transfer your website files over to us for free or you can do it yourself by following the instructions below.

If you would like for our site transfer team to move your website files, databases, emails, etc. to your new Certified Hosting account, please open a tech support ticket and provide us with the information below.
Please include the following:

1) Previous Host Server IP
2) cPanel Username (if applicable)
3) cPanel Password (if applicable)

If you do not nave cpanel at your previous host, it is OK, we can still attempt move your files.
Please provide
the following:

1) FTP Host Name
2) FTP Username
3) FTP Password
4) PHPMyAdmin Info (if you have databases that need to be moved)

  1. The first step to making your move to Certified Hosting is to make sure that you DO NOT cancel your account with your old hosting provider. To achieve zero downtime you must have your account active at both your old hosting company and with us at the same time. We advise that after your move is fully complete, you can then properly cancel your old hosting account.

  2. Currently you should have two active hosting accounts accounts. One with us and one with your previous host. At this time you have access to your new account with us. You now upload all of your website files via FTP. Also, make sure to also restore any MySql databases through cpanel or phpmyadmin. If all of this sounds way to complicated already, don't worry! As mentioned above, we are happy to facilitate your website transfer for FREE.

  3. After you have all your files on both hosting accounts you can view your website live on our network by going to your IP address or temp address provided in your welcome letter. If everything looks good, the same on both hosting accounts, you are now ready to update your name servers.

  4. In order to update your name servers you will need to visit your domain registrar company. This is the place where you originally purchased your domain name. In the admin area of your registrar, there is a location where you can update your name servers to the following:

    DNS1.ICERTIFIED.NET
    DNS2.ICERTIFIED.NET

    We have some great tutorials exactly how to do this. UPDATE NAME SERVER TUTORIALS

  5. Once you have made the name servers changes, please allow 12 to 48 for your website resolve to our network. This period of waiting time is referred to as a propagation period. This means that your DNS is resolving world wide, and your site will be bouncing from the old host to the new host depending on the end user's location. After the time period is up your site will only be seen at Certified Hosting. Some people like to make a small change to their home/index page so that you can easily tell which network you are viewing the website from. Once you are certain the propagation period has ended, you can now contact your host and cancel your old hosting account.

    If you have any questions about this process or you decided you would like for us to do the transfer for you, please contact our tech support department and we'll be more than happy to assist you.

    Thank you for making the CERTIFIED MOVE!


    Certified Hosting, as a courtesy, will transfer your web site files from your previous host to your new Certified Hosting account.  We will make every effort to help you move your site files and get your websites functional on your new hosting account. Please understand that this service provided as a courtesy. Certified Hosting makes no guarantees regarding any aspect or portions involved with web site files transfers, or time required to complete an account transfer. Hosting companies have all different types of platforms that save data in an incompatible or proprietary format, which could make it very difficult if not impossible to migrate some or all account data. Certified Hosting will try our absolute best to help you with this transfer, but in some cases we may be unable to assist you in a transfer of data from an old host.